Bizash creates fine handcrafted jewellery, and every product is carefully inspected before dispatch.
REFUND POLICY
Refunds are not applicable in any case. We only offer exchanges in accordance with the policy outlined below. The company reserves the final authority to approve or reject any exchange request.
RETURN POLICY
Conditions:
- Products purchased at discounted prices are not eligible for return.
- Returns are accepted only in case of manufacturing defects.
- For approved defective items, the paid amount excluding delivery charges will be refunded. Delivery charges will be deducted and are non-refundable.
- Any manufacturing defect must be reported to our sales representative within 1 day of receiving the product.
Procedure:
- Customers must share clear product pictures with our sales representative via:
- Helpline: +92-318-8908400
- The product must be returned by the customer within 1 day of receiving it, in its original packaging, along with all included contents.
- The item must be securely packed using bubble wrap to avoid damage during transit.
- Once received, the product will be inspected to verify the claim.
- If the claim is approved, the refund will be processed within 7 working days.
EXCHANGE POLICY
Conditions:
- Products purchased at discounted prices are not eligible for exchange or return.
- Items can be exchanged within 2 days of receiving the product.
Procedure:
- Customers must contact our sales representative through:
- Helpline: +92-318-8908400
- The product must be shipped back by the customer within 1 day of receiving it, in its original packaging with all contents included.
- The item must be securely packed using bubble wrap to prevent any damage during transit.
- Upon receiving the product, it will be examined and the customer will be informed accordingly.